Your Privacy Is Our Commitment

1.1 — Purpose of This Policy

111bk believes that privacy is a fundamental right. The purpose of this privacy policy is to clearly inform our users about what types of information we collect, why we collect it, and how that information is managed. We always operate with transparency and treat the protection of your information as our highest priority.

1.2 — Scope of Application

This policy applies to 111bk's website, mobile version, and all associated services. Whenever you access our platform, create an account, make a deposit, withdraw, or take part in any gaming activity, the terms of this policy are in effect.

1.3 — Changes to This Policy

111bk reserves the right to update this privacy policy as needed. For any significant changes, we will notify you via the platform or your registered email. Continued use of the platform after changes are made will be considered as your acceptance of the new policy.

2.1 — Identity Information

During account registration, we collect the following information:

• Full name (Bengali or English both accepted)
• Date of birth (for age verification — minimum age is 21)
• Valid email address
• Mobile number
• Preferred username and password

2.2 — Financial Information

We collect certain payment-related information to process transactions. This includes your bKash, Nagad, Rocket, or Upay account number, and for bank transfers, the required bank details. Card numbers or full bank information are never stored directly on our servers — every transaction is completed via SSL encryption.

2.3 — Usage Information

Information automatically collected while using the platform:

• IP address and device type
• Browser version and operating system
• Platform activity logs (login times, gaming history)
• Session duration and page visit information
• Information collected through cookies and similar tracking technologies

2.4 — Identity Verification Information

To ensure security and verify accounts, 111bk may request national ID or passport information. This information is stored with the highest level of security and only authorized staff can access it when necessary.

3.1 — Service Delivery & Operations

Your information is used to:

• Create and manage your account
• Process deposit and withdrawal transactions
• Activate bonuses and promotions
• Track gaming history and balance
• Provide customer support

3.2 — Security & Fraud Prevention

111bk analyzes information to ensure the security of every account and transaction. If unusual activity is detected, the account is immediately secured. Information is also used to prevent multiple accounts being operated from the same device or IP address.

3.3 — Responsible Gaming Monitoring

Using data on your gaming activity, we can identify potentially problematic behavior and provide support in a timely manner. Ensuring responsible gaming is one of our core responsibilities.

3.4 — Communication & Notifications

We may send important account notifications, transaction confirmations, and policy change information to your registered email. Marketing communications are sent only with your consent. You may withdraw this consent at any time.

4.1 — Server Security

All personal information stored on our servers is kept in encrypted form. Firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorized access. Only authorized staff with a genuine need are granted access to personal information.

4.2 — Retention Period

Information is retained for as long as your account is active and as long as necessary to provide services. Even after account closure, certain information may be retained for a specific period to meet legal obligations, resolve disputes, and prevent fraud.

4.3 — Password Protection

Your password is never stored directly — it is converted and stored using a one-way hashing algorithm. This means no staff member can read your password. You are advised to change your password regularly to keep your account secure.

5.1 — Service Partners

We work with trusted third-party service providers for payment processing, identity verification, and technical infrastructure management. These partners are given access only to the information needed for their specific task, and they are required to operate under 111bk's privacy policy standards.

5.2 — Legal Requirements

We may disclose necessary information in response to a court order, legal process, or a valid request from a regulatory authority. Legal advice is sought before any such disclosure, and only the minimum required information is provided.

5.3 — Fraud Prevention

If serious fraud or criminal activity is detected, relevant information may be shared as part of cooperation with law enforcement agencies. In such cases, protecting the interests of our users is always the priority.

5.4 — When Information Is Not Shared

111bk never discloses your information for the following purposes:

• Sale to third parties for marketing purposes
• Advertising profiling without your consent
• Unrelated third-party research
• To competitor companies

6.1 — Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, manage security tokens, and save your cart or gaming state. Disabling these cookies may prevent the platform from working properly.

6.2 — Functional Cookies

These cookies are used to remember your preferences, such as language selection and display settings. They make your personal experience more convenient.

6.3 — Analytical Cookies

Analytical cookies are used to analyze platform usage statistics and improve the quality of services. This information is generally processed in aggregated and anonymized form.

6.4 — Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

8.1 — No Collection of Minors' Information

111bk does not knowingly collect information from anyone under the age of 21. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

8.2 — Parental Responsibility

We ask parents to monitor their children's internet use and to use parental control software. If a parent believes their child has registered on 111bk, please notify our support team immediately.

9.1 — Server Location

111bk's data is stored in secure data centers. Servers in various regions may sometimes be used for data processing. However, the same high-level security measures apply in every case.

9.2 — Protection During Transfer

SSL encryption is ensured for any data transfer. When sharing data with third-party service providers, we maintain contractual safeguards that ensure standards equivalent to our privacy policy.

10.1 — Monitoring of Gaming Behavior

We use data from your gaming activity to identify potentially risky behavior. This monitoring is conducted for your protection, and this information is never shared with third parties for marketing purposes.

10.2 — Self-Exclusion & Limit Setting

If you use the self-exclusion or deposit limit features, that information is kept strictly confidential. This information is used solely to ensure your safety. To learn more about responsible gaming, visit our Responsible Gaming page.